Last updated January 20, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
For the purposes of this Privacy Policy:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
- Agreement refers to these Terms and Conditions, including any other attachment, addendum, exhibit, or order form(s), by which the Parties have agreed on Customer’s right to use the Service.
- Company (referred to as either “the Company”, “We”, “Us”, “Our”, or “Arvoan in this Agreement) refers to Arvoan Ltd, Alingsåsinkatu 12 A 1, 10300 KARJAA, Finland.
- End Users are those persons who access the Services using the Customer’s account.
- Feedback refers to any suggestion or idea for modifying any of the Company’s products or services, or other intellectual property, including without limitation all intellectual property rights in any such suggestion or idea.
- Party means individually either Customer or the Company, as the case may be, and Parties shall mean Customer and the Company jointly.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service means the software provided by Arvon Ltd, including any updates, improvements, and changes to it, made available to customers with software as a service licensing and delivery model.
- Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and Arvoan regarding the use of the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- You (referred to as either “You” or “Customer”) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Website refers to websites and their content owned by Arvoan, under any website domain owned or controlled by Arvoan.
- Name: Arvoan Ltd
- Address: Alingsåsinkatu 12 A 1, 10300 Karjaa, Finland
- Email: support@arvoan.com
- Business ID: 3286668-5
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address,
- First name and last name,
- Profile information, including but not limited to, Your photo/avatar, last login time, login IP address, or number of logins,
- Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, activities taken by You while using the Service, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with GrowthCues through behavioral metrics, heatmaps, and session replay to improve our products. Usage data is captured using first and third-party cookies and other tracking technologies to determine online activity while using GrowthCues. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We use Google Ads and Google Analytics to track user engagement with our product webpage and to improve our products. These services collect and process user data in accordance with their respective privacy policies.
We offer you the option to consent to the use of these tools through clear opt-in mechanisms provided on our webpage, such as cookie banners and consent management tools. You can choose to accept or decline the use of Google Ads and Google Analytics, and you can modify your preferences at any time.
You can find more information about how Google collects and processes your data here:
We may also share the data collected by Google Ads and Google Analytics with our business partners.
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
We do not sell or share your personal information. However, if you believe that we have inadvertently collected, sold, or shared your personal information without your consent, please contact us at support@arvoan.com to request that we delete your information or cease selling or sharing it.
You can learn more about your rights under the CCPA on the California Attorney General's website: https://oag.ca.gov/privacy/ccpa
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices, the service providers used for delivery of the Service, and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third-party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
- By email: support@arvoan.com
