A BigQuery-native Vitally alternative for Activation Milestones

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What is Vitally?

Vitally is a modern customer success platform focusing on collaboration and visibility, but still relying on data synchronization into its own cloud. While powerful in its own right, it often creates a "Data Island"—a disconnected repository of information that drifts away from your central source of truth.

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Why Legacy Tools Like Vitally Fail Modern Data Teams

1. Rigid Definitions: Legacy tools often force you into simple 'Event A happened' logic, failing to capture complex, multi-step activation sequences specific to B2B.
2. Delayed Action: Alerts are often based on data that is 24 hours old, missing the critical window to assist a user during their first session.
3. Siloed Data: Activation data is trapped in the analytics tool, making it hard to trigger emails or Slack alerts in your operational tools.

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The Warehouse-Native Architecture

By using a headless approach, you keep your data in BigQuery and use an intelligence layer to generate signals.

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Technical Comparison: Manual SQL vs. Vitally vs. GrowthCues

To track Activation Milestones effectively, you usually have three options:

1. The Legacy Way (Vitally)

Import data, wait for syncs, and use their internal UI to build rules. Expensive, siloed, and slow.

2. The Manual Way (BigQuery SQL)

Write and maintain custom SQL to identify Activation Milestones patterns.

/* Typical BigQuery logic for Activation Milestones */
SELECT
    account_id,
    SUM(intensity) as activity_level
FROM bigquery_analytics_schema.fact_usage
GROUP BY 1
HAVING SUM(intensity) < 10;

3. The GrowthCues Way (Headless Intelligence)

GrowthCues connects to BigQuery and automates the modeling of Activation Milestones without needing manual SQL maintenance or a dedicated data team. It provides the predictive leverage of legacy tools with the transparency and control of your own warehouse.

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Why GrowthCues is the Best Vitally Alternative for BigQuery

• No More Data Silos: Get the insights you need directly into your BigQuery.
• Explainable AI: No more black-box scores. Get the specific behavioral reasons behind every Activation Milestones alert.
• Developer-Friendly and AI-Ready: All metrics are stored as tables in BigQuery, with a fully described semantics layer, making them fully queryable, understandable and ready for AI-driven insights.

Deep Dive: Automating Activation

Want to learn more about structuring these milestones? Read our guide on Automating Your Onboarding Flow to see how to prevent early churn.

Ditch the silo and start building on your own foundation.

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