A BigQuery-native Vitally alternative for User Milestones

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What is Vitally?

Vitally is a modern customer success platform focusing on collaboration and visibility, but still relying on data synchronization into its own cloud. While powerful in its own right, it often creates a "Data Island"—a disconnected repository of information that drifts away from your central source of truth.

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Why Legacy Tools Like Vitally Fail Modern Data Teams

1. Limited Events: They often cap the number of custom events or milestones you can track, forcing you to choose between visibility and cost.
2. Integration Friction: Sending a 'Milestone Reached' event back to your marketing tool often requires a complex web of Zapier zips or custom engineering.
3. No Retroactive Analysis: You often can't define a new milestone today and see how many users achieved it last year.

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The Warehouse-Native Architecture

By using a headless approach, you keep your data in BigQuery and use an intelligence layer to generate signals.

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Technical Comparison: Manual SQL vs. Vitally vs. GrowthCues

To track User Milestones effectively, you usually have three options:

1. The Legacy Way (Vitally)

Import data, wait for syncs, and use their internal UI to build rules. Expensive, siloed, and slow.

2. The Manual Way (BigQuery SQL)

Write and maintain custom SQL to identify User Milestones patterns.

/* Typical BigQuery logic for User Milestones */
SELECT
    account_id,
    SUM(intensity) as activity_level
FROM bigquery_analytics_schema.fact_usage
GROUP BY 1
HAVING SUM(intensity) < 10;

3. The GrowthCues Way (Headless Intelligence)

GrowthCues connects to BigQuery and automates the modeling of User Milestones without needing manual SQL maintenance or a dedicated data team. It provides the predictive leverage of legacy tools with the transparency and control of your own warehouse.

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Why GrowthCues is the Best Vitally Alternative for BigQuery

• No More Data Silos: Get the insights you need directly into your BigQuery.
• Explainable AI: No more black-box scores. Get the specific behavioral reasons behind every User Milestones alert.
• Developer-Friendly and AI-Ready: All metrics are stored as tables in BigQuery, with a fully described semantics layer, making them fully queryable, understandable and ready for AI-driven insights.

Deep Dive: Milestone-Based Growth

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